Business Analyst (m/f) IT Posted Jan 13
Opel Bank GmbH , Frankfurt am Main, Hessen, Germany
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With more than 85 years of experience, Opel Bank is one of the leading automotive finance firms in Germany. The company provides automotive finance and insurance products for Opel dealers and customers. Additionally, the company also offers overnight and fixed-term deposits online. Opel Bank is part of General Motors Financial Company, Inc., the global automotive financial services company of General Motors.

For our team in Rüsselsheim we are looking for a Business Analyst (m/f) IT

Document Management has turned into a major area of our business. The new ELO platform allows integration of all departments into DMS (Document Management System) as well as integration of new business areas such as Full Service Leasing. Additionally, digitalization is one of the strategic company goals and therefore a strong link with DMS is required. The IT Business Analyst will work on all aspects of the change management process across all systems and also acts as an interface between all business and IT stakeholders.

Key activities:

Key involvement with various aspects of the requirements design process for all DMS / ELO initiatives

Definition and documentation of internal and external user interfaces and support for system and data requirement clarification and definition

Support for prototyping activities that will validate business requirements, solution definition and minimize risk

Works directly with business customers and the applications development team to define solutions to business issues

May assist in quality assurance and defining testing strategy and risks

Work is project-oriented and actual tasks must be defined by employee

Has a solid understanding of overall business and corporate objectives and works under broad project direction with the ability to self-define specific tasks

Uses judgment and creativity and sound technical knowledge to obtain and recommend solutions

Has a good understanding of quality management, quality aspects and the initiative to set up and maintain a quality-orientated DMS environment

Interfaces directly with senior management where required

Understands and promotes GMF's policy on Treating Customers Fairly (TCF)

Takes a hands-on approach to project work and is adaptable in terms of style and activities undertaken


Degree level educated or equivalent technical / analytical experience

Availability to travel for business purposes

Experience in working with document management systems, ideally with ELO

Knowledge of the system requirements definition (RD) processes and modeling methods and tools

Knowledge of conceptual and logical modeling and the associated tools

Ability to analyze processes and functions / systems in a competent, structured and result driven manner

Outstanding communication skills in both written and spoken

Outstanding customer relationship management skills

Ability to support prototyping activities that will validate business requirements and solution definition

Ability to apply general organizational knowledge of the business and systems processes in problem analysis

Good English skills (both verbal and written)

Knowledge of test case and defect management system , e.g. HP QC

Knowledge of requirements gathering tools, e.g. Caliber If you are interested in joining us please send your CV in English only, your salary expectations and your possible entry date to:

Opel Bank GmbH

K65/PKZ 98-01

Mainzer Straße 190

D-65428 Rüsselsheim


Employment Type: Permanent
Other Pay Info: VB