Credit Collector - Italian - Utrecht Area Posted Jun 08
Abroad Experience Recruitment Agency , Amersfoort, Utrecht, Netherlands
 
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    You appear to be located in United States, not Netherlands, so you will not be able to apply for this job.

For one of our international clients based in Amersfoort, the Netherlands, we are looking for Credit Collectors for the Italian market. You speak a native level of French and an excellent level of English and you will be a crucial part of an outstanding international Credit & Collection team and will report directly to the Supervisor.

Responsibilities/Tasks

Administer and monitor overdue payments within company guidelines and procedures

Ensure that customer's details and account information is up to date

Handle client queries and solve any issues

Perform adjustments

Maintain sub ledgers for your sector of clients

Perform collection activities via telephone, emails and other media to ensure accounts are paid according to payment terms

Communicate with our client's Sales department, Customer Service, Finance department and other teams to ensure customers' needs are being met

Coordinate and monitor payment plan proposals

Requirements

HBO or relevant professional education level

Native level of Italian and good English language skills, both written and spoken

Good knowledge of MS Office; experience with Oracle is a pre

Excellent communications skills with proven negotiation and conflict resolution skills

Ability to work in an international environment and using a multi-cultural approach

Relevant experience in a credit collection or customer support position is preferred

Enthusiastic, flexible, organized, detail orientated with an ability to liaise at all levels

Employment Type: Permanent
Work Hours: Full Time

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